Last Updated: 18 March 2022
Courses
We want you to be happy with your online learning purchase. If, for whatever reason, you’re not 100% satisfied, simply ask for a refund within 14 days of your purchase and we’ll promptly issue you an almost-full refund.
Stripe, our payment processor, recently changed their policy on refunds and no longer returns the 3% they charge us to facilitate the transaction.
Therefore, you will receive a 97% refund if you request it within 14 days of purchase.
Note: No refunds will be issued if you’ve completed the training you purchased or received a certificate of any kind.
Mentoring
If you find that you and your Mentor are incompatible, let us know ASAP and we’ll assign you a new one.
If, even after reassignment, you’re not 100% satisfied, simply ask for a refund within 14 days of your purchase and we’ll promptly issue you an almost-full refund.
Stripe, our payment processor, recently changed their policy on refunds and no longer returns the 3% they charge us to facilitate the transaction.
Therefore, you will receive a 97% refund if you request it within 14 days of purchase.