TIC Training Center

Trauma-Informed Care for the People

Cultivating Cultural Change Can be a Tough Row to Hoe....

Humans Don't Like Change...

We’re literally hardwired against it.

Even if it’s a given that the change is for the better, and that everyone will benefit in the long run, the very “threat” of change triggers fear, uncertainty, and resistance.

Countering that resistance with a top-down decree will only serve to compound the problems, negating the very goals you set out to accomplish.

So what’s the solution?

A careful and cautious cultural shift toward Trauma-Informed Care, in a Trauma-Informed way.  

When everyone in your organization, from the boardroom to the breakroom, feels supported and secure through the change process, the outcome is improved service delivery, less employee turnover and higher personal and professional satisfaction.

Nice, huh?

How does that happen, you ask?

Read on…

When you feel threatened and/or afraid, the amygdala automatically activates the fight-or-flight response by sending out signals to release stress hormones that prepare your body to fight or run away.

This response is triggered by emotions like fear, anxiety, aggression, and anger.



Billie Ratliff


Diane Scott

Diane Scott



Sharon Simms



Jessica Moen



Gustav Moen


"A program, organization, or system that is trauma-informed realizes the widespread impact of trauma and understands potential paths for recovery; recognizes the signs and symptoms of trauma in clients, families, staff, and others involved with the system; and responds by fully integrating knowledge about trauma into policies, procedures, and practices, and seeks to actively resist re-traumatization."


Our Process

The process starts at the leadership level, explains all that’s entailed and asks bold questions about the willingness and capacity for change.

Where the TIC culture change begins, by engaging everyone’s voice, two-way communication, from the very beginning. 

Make the changes line up with each other.

In each team at each level, with respect to their own list of change requests

Tracks whether changes to policy, practice, environment, (attitudes and behavior), have been implemented.

Assign the individual bits of change. Record completion. Measure in the little and big picture. Are the changes doing what they’re supposed to? Is the rate of change satisfactory? Should roadblock(s) be removed (for example is the budget sufficient)?

Tracks whether changes to policy, practice, environment, (attitudes and behavior), have been adopted and institutionalized and whether they’re working.

Free Initial Consultation

Use the calendar widget below to schedule an up-to-one-hour meeting

Need More Information?


Our mission is to spread the concepts and practices of TIC to as many people as possible - to get it off the therapist’s couch, if you will.

Learn More>>>