We’re literally hardwired against it.
Even if it’s a given that the change is for the better, and that everyone will benefit in the long run, the very “threat” of change triggers fear, uncertainty, and resistance.
Countering that resistance with a top-down decree will only serve to compound the problems, negating the very goals you set out to accomplish.
So what’s the solution?
A careful and cautious cultural shift toward Trauma-Informed Care, in a Trauma-Informed way.
When everyone in your organization, from the boardroom to the breakroom, feels supported and secure through the change process, the outcome is improved service delivery, less employee turnover and higher personal and professional satisfaction.
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